How to Transfer Medical Document

Join the Opticann family for access to trusted medical cannabis products

Switch from another Licensed Producer

If you are currently registered with another Licensed Producer and would like to order our products, you can transfer your existing Medical Document in two simple steps:

Contact your current Licensed Producer

Send an email to your current licensed producer and CC: [email protected]. Let them know that you would like to request a transfer of your Medical Document to Opticann. They will need to fax your prescription directly to our secured fax line at: 437-826-9005. We will help follow up on your request.

Register Online with us

As soon as our Patient Care Team has received and processed your documents, you will receive a new client verification email from us indicating you can begin placing orders. In the meantime, please ensure to register as a new patient with us to begin the process.

For support or any inquiries, please call our Patient Care Team toll-free at: 1-855-437-2266. We are available to answer calls Monday - Friday from 8:30am to 6:00pm EST.