Get Medical Document

Speak with a Healthcare Practitioner from our Partner Clinic

Redefining Relief – Telemedicine

Opticann has partnered with Releave Therapeutics to offer patients a quick and easy way to connect with a healthcare practitioner for an assessment to prescribe medical cannabis.

Book a Virtual Clinic Consultation

Releave’s team of general practitioners, pain specialists and psychiatrists are compassionate, and knowledgeable experts, with one goal in mind: to help people. Their nurse practitioners share this goal and are there to help support you through the intake process and provide cannabis education.

Obtain Your Medical Document

A Medical Document is a form, similar to a prescription, completed by a licensed healthcare practitioner (physician or nurse practitioner) which authorizes a patient’s use of medical cannabis in Canada. To purchase medical cannabis from Opticann, first submit your online registration form, then obtain a Medical Document from your doctor to complete your patient registration. 

If you do not have a healthcare practitioner who prescribes medical cannabis, we have made the process easy for you. Follow these 3 easy steps.


Schedule Appointment

Book a consultation from the privacy and comfort of your own home. A doctor referral is not required. Telehealth services are covered by Canadian provincial health plans.
*Please note: As of January 2023, a $75 fee applies for patients living in Ontario per virtual clinic appointment.


Talk to a Physician

A licensed physician from Releave will call you at your appointment time to discuss if medical cannabis is right for you and review any other medications you may be taking. The prescribing doctor will submit your completed Medical Document to us directly. A clinic educator will follow up to help answer any questions.


Order Products

Once we have received both your registration application and signed Medical Document from the clinic, our Patient Care team will verify your account. This may take 1-3 days to process. You will then receive a welcome email and/or phone call with your Patient ID# to login to our Patient Portal and start ordering products.

What to Expect from Your Consultation

A telemedicine consultation typically takes approximately 15 minutes.

This can be done from the comfort of your own home or anywhere you can find a quiet, private space. Schedule a time that is convenient for you.

A licensed physician from Releave will call you at your appointment time. The physician will determine your eligibility and discuss your conditions, products, any drug interactions, formats, and dosing. Once your assessment is complete, they will fax us your completed Medical Document. A clinic educator will follow up at a scheduled time to help answer any questions you may have about medical cannabis and symptoms.