New Patients

How to Sign Up to Purchase Medical Cannabis by Opticann

Register in 2 Easy Steps

Getting started is quite easy! To access Opticann medical cannabis products, please follow these simple steps. If you have any questions, contact us for assistance along the way.

Register Online

Create your account

Submit your registration application in under 10 minutes to open an account with Opticann. The email address you provide will be used to confirm your account. Caregivers can register on behalf of other individuals.

If you prefer to fill out your application on paper, download and mail your completed registration form to Opticann by Heritage.

Medical Document

Provide your medical document

Similar to a prescription, a Medical Document is required by Health Canada. Download and share this form with your healthcare practitioner or licensed cannabis clinic to fill out and submit to us.

Don’t have a healthcare practitioner? We can help. Schedule a free telehealth consultation with our partner clinic.

Confirmation to Order Products

Once you have registered and your Medical Document are verified by Opticann’s Patient Care Team, you will receive an email with your unique Client ID to login and start shopping online through our Patient Portal. This whole process can take between 1-3 days.

Need to Talk to a Healthcare Provider?

Opticann has partnered with a trusted clinic partner, ReLeave Therapeutics to offer our patients a quick and convenient way to speak with a physician to obtain a Medical Document. There is no charge for this service.

Schedule an appointment for a FREE telehealth consultation from the comfort of your own home. A caring, licensed physician will call you for an assessment to see if medical cannabis is right for you, review dosage requirements and prescription duration.

Releave Therapeutics

How to Switch Your Licensed Producer

If you are already registered with another Licensed Producer (LP), you can request your medical document be transferred to another LP at anytime. Register with us then transfer your Medical Document to Opticann (licensed under Cannacure Corporation) by contacting your current LP.

Patient Care Team

Our dedicated Patient Care Team is here to help and provide assistance with any questions or concerns you may have. Please call us toll-free at: 1-855-437-2266 during our office hours Mon. to Fri. from 8:30AM to 6:00PM EST.  We are here to help!